1. DATA CONTROLLER
FAJAS MOLDEA COLOMBIA, with its main address at Cúcuta, Norte de Santander, Apartment 104, Tower 7, is responsible for processing the personal data provided by its users through the website.
2. LEGAL FRAMEWORK
This policy is governed by the provisions of the Political Constitution of Colombia, Law 1581 of 2012, Regulatory Decree 1377 of 2013, and other complementary regulations on personal data protection.
3. PURPOSE OF DATA COLLECTION
The personal data (name, ID number, address, telephone number, email address) requested during the purchase or registration process is used for the following purposes:
- Process, validate, and ship orders placed in the store.
- Issue the corresponding electronic invoices in accordance with DIAN regulations.
- Contact the customer in case of any updates regarding the shipment or the product.
- Manage warranty or return procedures.
4. RIGHTS OF THE DATA SUBJECT (Habeas Data)
Como titular de sus datos, usted tiene derecho a:
- Know, update, and correct your personal data.
- Request proof of authorization granted for data processing.
- Be informed about how your data has been used.
- Revoke authorization and/or request the deletion of data when constitutional and legal principles, rights, and guarantees are not respected.
5. INFORMATION SECURITY AND PAYMENTS
THE COMPANY uses SSL security certificates to encrypt information on the website. IMPORTANT: We do NOT store sensitive credit or debit card data. Financial information is processed directly by the payment gateway PayPal, which has high-level PCI DSS certification to guarantee the security of your transactions.
6. SERVICE CHANNELS
To exercise your Habeas Data rights, the owner may contact us via:
- Customer service line: +57 311 4928417
7. TERM
This policy shall take effect upon publication. FAJAS MOLDEA COLOMBIA reserves the right to modify it at any time to comply with legal changes or internal policies.